Error 0xc000000e: Solution for Windows

Read this article to find out how to fix this error 0xc000000e which occurs while your Windows is trying to boot. We’ll explore every possible cause in detail, and find a way to boot the operating system and recover data that might be lost after such errors.

Error 0xc000000e: Solution for Windows

Error 0xc000000e indicates that the computer is unable to find or load certain files to run the operating system. It happens when boot files are damaged, when there are certain hard disk issues, or when your BIOS configuration is incorrect.

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Why error 0xc000000e occurs

This error code suggests that the bootloader encountered some problems and couldn’t locate the files required to boot normally.

Error 0xc000000e

It may happen in one of the following cases:

  • After the operating system was cloned and transferred to an SSD or another hard disk.
  • After two or more operating systems were installed on different disks of the same computer.
  • After new disks were added or one of the hard disks was disconnected.
  • As a result of the change in the ID of a hard disk.
  • Because of various file system errors and when a hard disk gets damaged.

Sometimes, this error code may emerge spontaneously, without any user actions to trigger it. It may go away when you boot your computer one more time, and then reappear when you boot it next time.

How to recover data if the operating system won’t boot

If you need to recover data quickly after you noticed this kind of error, use a specialized data recovery tool – Hetman Partition Recovery.

To do it:

  1. Connect the hard disk which contains the operating system to another Windows PC or laptop. For connection, you can use an adaptor – USB to SATA or connect the disk directly to the computer.

  2. After that, download, install and run Hetman Partition Recovery.

    The tool recovers data from any devices, regardless of the cause of data loss.
  3. In the Drive Manager, find the disk to recover data from (you can look at the capacity to understand which one you need). Right-click on the volume and choose Open.

    Hetman Partition Recovery: Right-click on the volume and choose Open
  4. Choose the scan type – Fast scan or Full analysis. In this case, a Fast scan will be enough. As a result, the tool will scan the disk in no time and display all files and folders it has found.

    Hetman Partition Recovery: Fast Scan
  5. Find the files file you’d like to recover. If they were stored in the Documents folder, go to UsersUsernameDocuments.

    Hetman Partition Recovery: Find the files file you’d like to recover
  6. If you know the file names, use the search by name feature. Click on the search button here and type a name in this field, then hit Find.

    Hetman Partition Recovery: use the search by name feature
  7. Select all the items you want to recover and click the Recovery button. Choose where to save the files (choose the disk and folder), and click Recovery again.

    You will find the recovered files in the directory you have chosen.

    Hetman Partition Recovery: Select all the items you want to recover and click the Recovery button
  8. If the utility failed to find the necessary files, then run Full analysis. To do it, return to the main menu, right-click on the disk and choose Analyze again, Full analysis, and select the file system.

    This process is quite long and its duration depends on the scanned disk size.

    Hetman Partition Recovery: Analyze again - Full analysis
  9. When the scan is over, go to the folder where the deleted files used to be, select them and click Recovery.

How to help your system boot after error 0xc000000e

No. Error elimination method Brief description
Method 1. Fix the disk connection problem Check the physical connection of your hard disk and other devices.
Method 2. Boot disk In BIOS, choose the disk containing the operating system as the first boot device.
Method 3. Fast startup Disable fast startup
Method 4. Repair system partition errors Boot from an installation drive and choose Startup Repair.
Method 5. Restore boot files manually with the Command Prompt If the automatic repair fails to fix the problem, you can try to restore boot files manually with the Command Prompt.
Method 6. Check the hard disk for errors Check the hard disk for errors.
Method 7. Recover the bootloader The following method will help you if the error occurs after you have transferred the operating system to another disk.
Method 8. Reinstalling the operating system If none of the suggested methods helped you, the only viable solution will be to reinstall the operating system. In this case, the system drive will be erased – as well as all of its files.

Below, you can find detailed descriptions for each of the suggested methods to resolve the error 0xc000000e.

Method 1. Fix the problem with the hard disk connection

The first thing you should do is to check the physical connection of your hard disk and other devices.

Disconnect the computer from the power outlet and check if its cables are properly connected to the hard disk and the motherboard. It’s important since this error is often caused by poor connection.

Check the physical connection of your hard disk and other devices

Method 2. Boot disk

Another way to fix this problem is to modify the BIOS configuration. It can help if you didn’t make any changes to your disks, didn’t add new SSDs or HDDs.

Open BIOS/UEFI. You can access it by pressing the Esc button right after you see the error. Move on to the boot tab.

BIOS/UEFI: Move on to the Boot tab

If your BIOS has the option Windows Boot Manager, set it as the first boot device. If such option is missing, choose the disk with the operating system as the first boot device.

BIOS/UEFI: Windows Boot Manager

Check if the options include Fast Boot. If it’s active, turn it off by choosing Disable.

BIOS/UEFI: Check if the options include Fast Boot

After you’ve made these changes, save the settings by pressing F10Save. Restart the computer and check if it can boot correctly.

If the error 0xc000000e persists, and your computer has several hard disks installed, while you selected the system drive in our previous step, try choosing another hard disk as your first boot device. Sometimes the bootloader can be found on a disk other than the system one.

Method 3. Fast startup

In some situations, the problem may be caused by Fast startup. If you notice that the error occurs after you shut down the computer but it never happens after you restart it, then fast startup appears to be the root of the problem.

To disable it, open Control PanelPower optionsChoose what the power buttons doChange settings that are currently available.

Control Panel - Power options - Choose what the power buttons do
Control Panel / Power Options / Choose what the power buttons do / Change settings that are currently available

Here, uncheck the box next to Turn on fast startup and save changes.

If you notice that the error occurs after you change BIOS settings, reset them to default values, or revert changes. To reset the BIOS, look for a corresponding option.

BIOS/UEFI: reset values

Method 4. Repair system partition errors

For the following methods, you will need a Windows bootable flash drive.

You need to boot from this flash drive – by hitting F2, F11 or F12 to choose your boot device.

Hit F2, F11, or F12 while booting to choose your boot device

When you have booted from this drive, choose Repair your computer..

When you have booted from this drive, choose Repair your computer

This menu contains several options: choose Startup Repair. This is an automatic process that will try to restore boot files.

Repair your computer: Startup Repair

Method 5. Recover boot files manually (with the Command Prompt)

If the automatic repair fails to fix the problem, you can try to restore boot files manually with the Command Prompt.

System repair: open the Command Prompt in the Troubleshoot tab

To do it, open Command Prompt in the Troubleshoot tab and type the following commands:

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

These commands will repair the bootloader and help Windows find the files required to boot normally.

Commands to repair Windows bootloader

Method 6. Check the hard disk for errors

To open the Command Prompt from the installer, press the key shortcut Shift + F10. If you’re using a laptop, you may have to press Fn (Shift + Fn + F10) additionally.

Running Command Prompt from Windows installer

After that, type the following commands one by one:

diskpart

list volume

Now you need to identify the system drive letter - when booting from a flash drive: this could be a disk different from Disk C.

Exit

Identify the system drive letter when booting from a flash drive

Then type this command - and you need to use the correct drive letter here:

chkdsk C: /f

Wait until the scan is over, and after that, run another command to repair system files:

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

Now boot the computer into normal mode and check if there are any errors.

Method 7. Restore the system bootloader

The following method will help you if the error occurs after you have transferred the operating system to another disk. It may also happen if you disable or format the old system drive.

If the old system drive remains unchanged, it’s recommended to disable it before you take any further action.

  • Boot your computer with the bootable flash drive again, and press Shift + F10.

  • When the Command Prompt appears on the screen, type the following commands:

    diskpart

    list volume

  • Also, you need the drive letter for the disk which contains FAT32 file system and the UEFI bootloader. If there is an FAT32 partition, type the following command:

    select volume N

    N is the number of the FAT32 partition.

    Select FAT32 partition
  • Assign a drive letter to it:

    assign letter=Z

    exit

    Z is the letter that you assign.

  • Then type another command (you need to add the system drive letter):

    bcdboot C:\Windows /s Z: /f ALL

If there is no FAT32 partition, the operating system is installed in the Legacy mode on an MBR disk. In this case, leave diskpart:

Exit

Now run another command (it also requires the system drive letter):

bcdboot C:\Windows

Restart the computer and check if the error occurs again.

Method 8. Reinstalling the operating system

If none of the suggested methods helped you, the only viable solution will be to reinstall the operating system. In this case, the system drive will be erased - as well as all of its files.

If it comes to that, the best solution would be to recover files from the disk with the help of a recovery tool, and then reinstall your Windows. As described in one of the previous parts, Hetman Partition Recovery will help you in getting files from the disk.

The tool recovers data from any devices, regardless of the cause of data loss.

Conclusion

Summing up, we’ve explored several methods to help you fix the problem with the error 0xc000000e. As you have seen, this error may be caused by both BIOS settings and damaged boot files or misconfigured hard disks. It’s important not to panic, and take the recommended steps one by one. In most cases, this problem can be solved without having to reinstall the operating system.

Vladimir Artiukh

Author: , Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: , Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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