How to Recover Data From a RAID 5 Disk Created By OWC SoftRAID on Windows

In this article we will review, how to recover data from a RAID array created with SoftRAID after deletion or formatting, and also what to do if it stops working or is no longer detected by the system.

How to Recover Data From a RAID 5 Disk Created By OWC SoftRAID on Windows

We will also cover how to open SoftRAID RAID disks on Windows, even if the array was created on macOS, which applications to use for analyzing and recovering the array structure, and how to safely store recovered files.

After reading, you will know how to act in case of array failure, volume deletion, or disk damage, and will be able to restore access to important data yourself.

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How to Recover Data From a RAID 5 Array Created with OWC SoftRAID on Windows

How to Recover Data From a RAID 5 Array Created with OWC SoftRAID on Windows

What is SoftRAID?

SoftRAID is software for creating, managing, and monitoring RAID arrays on macOS and Windows computers without the need for a dedicated hardware controller.

SoftRAID allows combining multiple physical drives into a single logical volume to increase performance or storage reliability. It is a software alternative to hardware RAID controllers.

Feature Description
Platforms macOS, Windows.
Supported RAID levels RAID 0, RAID 1, RAID 10, RAID 4, RAID 5.
Disk types HDD, SSD, NVMe (via adapters), external USB/Thunderbolt drives.
File systems APFS, HFS+, exFAT, NTFS; works with volumes of other file systems via the operating system
Disk health monitoring Detailed real-time S.M.A.R.T. monitoring.
Disk checking Error checking, surface scan, built-in reliability tests.
Create RAID without data loss Available for some RAID levels.
SSD optimization Built-in TRIM tools (macOS).
Hot-swap support Supported in RAID 1/4/5/10 arrays.
Cross-platform array support Ability to read SoftRAID arrays on macOS and Windows.
Licenses Lite, Standard, Pro – differ by available RAID levels and features.
Useful tools Logs, disk diagnostics, performance analytics, automatic notifications.
Hardware support Works with OWC Thunderbolt arrays and most external enclosures.

How to install SoftRAID on Windows

Installing SoftRAID on Windows is the same as installing any other application. Simply download the program from the official website and run the installer.

SoftRAID: download

Then install the application following the prompts of the installer wizard.

SoftRAID: installation

How to create a RAID array using SoftRAID

To create a RAID array with SoftRAID, connect the disks you plan to use for the array to your computer.

To ensure the RAID array operates quickly, stably, and with minimal risk of data loss, it is crucial to use disks of the same capacity, type, and preferably model.

If disks differ, then:

  • performance – decreases;
  • stability – decreases;
  • reliability – is at risk;
  • recovery after failure – becomes more complicated.

Best practice: use identical disks in capacity, type, model, and preferably the same production batch.

Remember that creating a RAID array will erase all data on the disks used to create it.

Next, launch SoftRAID on your PC. When the application starts, go to the All Disks section in the main window. Here you will see all disks connected to the PC.

SoftRAID: all disks

Open the application’s Menu and select New RAID Volume.

SoftRAID: create New RAID Volume

Select the RAID level to create. In this example, RAID5.

SoftRAID: create RAID5

Specify the disks to be used for the RAID.

SoftRAID: select disks for RAID5

Specify the Volume name, its desired size, and the file system.

SoftRAID: RAID5 creation settings

Specify the intended use of the array and the security parameters.

SoftRAID: RAID5 configuration

Review the configured array settings again and confirm its creation. When the program completes creating the array, you will see a corresponding notification.

SoftRAID: RAID5 created

Go to the RAID Volumes menu and view the parameters of the newly created array.

SoftRAID: newly created array parameters

Record these parameters, or even take a screenshot of this program window. In case the array fails, this information will be required for data recovery.

The array will also appear as a separate drive in This PC, and will be displayed accordingly in Disk Management.

Disk Management: newly created SoftRAID array

How to recover data from a RAID array created with SoftRAID

Data recovery from a SoftRAID disk array after deletion or formatting

So, we have a software RAID array created with SoftRAID.

This PC: newly created SoftRAID array

It contains some files. Imagine that we deleted some files, or formatted the volume created by SoftRAID.

Deleting files from a SoftRAID array

In that case, we can recover them using a hard drive data recovery application – Hetman Partition Recovery.

The tool recovers data from any devices, regardless of the cause of data loss.

After launch, the program will see such a software RAID as a regular hard disk partition. Data can be recovered in the same way as from a regular disk. Simply scan the desired partition of the software RAID, locate the needed files, and recover them.

Hetman Partition Recovery: SoftRAID disk partition

I will not dwell on this scenario in detail; our channel has a video on data recovery from various media using Hetman Partition Recovery.

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💽 Nine Common Causes of Partition Loss, and Data Recovery Methods to Use 💽

💽 Nine Common Causes of Partition Loss, and Data Recovery Methods to Use 💽

Hetman Partition Recovery: recovered data from SoftRAID disk partition

Data recovery if a SoftRAID disk array has failed

But what should you do if a SoftRAID (version 05.18) disk array has failed? If the volume created by the application does not appear in This PC, or cannot be opened? How to access lost data in this case?

When launching Hetman Partition Recovery, we also do not see the required partition in the application’s menu, since this utility is not designed for RAID array recovery.

Hetman Partition Recovery: disks that were part of the SoftRAID disk partition

In that case, Hetman Partition Recovery will only display the set of disks that previously formed the RAID. It will not be able to recover data from them: files will be recovered only partially and are often corrupted.

For such cases, use Hetman RAID Recovery — a utility specifically designed to recover data from RAID arrays.

Recover data from damaged RAID arrays inaccessible from a computer.

Launch Hetman RAID Recovery and note that the program’s initial screen does not detect the RAID array created on these disks. To reconstruct it, click the RAID builder button.

Hetman RAID Recovery: launch RAID builder

Let’s try to recover our array in automatic mode.

Hetman RAID Recovery: RAID builder automatic mode

Specify the disks on which the array was created. The necessary disks can be identified by capacity or by name.

Hetman RAID Recovery: select disks in RAID builder

Disk names can be seen in Windows Disk Management by opening the Properties of the required disk.

Disk Management: how to identify disk name

Wait while the program finds the RAID array. This may take some time. The program found our array. Click the Add button.

Hetman RAID Recovery: array found in RAID builder automatic mode

Double-click the RAID array found in automatic mode and start scanning. After the Quick scan the program could not recover all files from the array: folders are present, but they are empty or contain corrupted files.

Hetman RAID Recovery: files found from damaged SoftRAID array

Run a Full analysis. The result is the same.

Hetman RAID Recovery: reanalyze SoftRAID array

This can happen if the program is unable to automatically determine the correct parameters of the found array for some reason.

Hetman RAID Recovery: recovered corrupted file

Let’s try to recover the array in manual mode.

Return to the RAID builder and choose the Create manually function.

Hetman RAID Recovery: RAID builder manual mode

Using this function, Hetman RAID Recovery allows specifying all array parameters manually for more accurate recovery of a failed array. These parameters should not be intimidating, as they are all known. They were visible when the array was created in SoftRAID:

  • RAID type: RAID5.
  • Block order: Left-synchronous.
  • Block size: 128 KB.
SoftRAID: created array parameters

Proceed to the disks: we have already identified which of them belonged to the specified array. Add them to the selected list. To do this, click the required disk and press the Blue arrow button.

Hetman RAID Recovery: RAID builder manual mode

Disks are added; now you need to set the correct order.

Disk order is an important parameter; do not neglect it. You may also have seen the disk order in the SoftRAID application.

SoftRAID: disk order of the array

Set them correctly: click a disk and move it up or down using the blue arrow.

Next, you need to correctly specify the offset with which our array was created and the disk size within the array. How to determine these parameters?

Hetman RAID Recovery: offset and disk size parameters

Hetman RAID Recovery shows these if you select the corresponding disk on the application’s initial screen, in the Main Window.

We see that the array disks are partitioned. There is an unallocated area and a Local Disk.

The Local Disk is the area of the disk where the array files are stored.

Select it.

In the program menu at the bottom we see the parameters of the selected partition. We are interested in the First sector and the Number of sectors. These correspond to the required Offset and Disk size.

Hetman RAID Recovery: offset and disk size parameters

Therefore:

  • Enter the First sector value into the Offset field.
  • And in the Size field — the Number of sectors.
  • All values are measured in sectors.

Repeat for each disk.

Hetman RAID Recovery: offset and disk size parameters

After entering the specified parameters, click the Update button next to the Detected RAID array window. You will see that the program correctly identified the RAID array to be recovered, its name, and capacity.

Hetman RAID Recovery: detected array with correct parameters

Click the Add button.

The manually configured array appears among other disks in the program. Start a Quick scan.

Hetman RAID Recovery: analyze the detected array with correct parameters

As we can see, the program now correctly displays all folders and files that previously resided on the array, including those that had been deleted (marked with a red cross).

Hetman RAID Recovery: SoftRAID file recovery

Select the required folders and files and recover them. Save them to a convenient location.

Hetman RAID Recovery: preview of recovered SoftRAID files

Similarly, using Hetman RAID Recovery you can recover data from a SoftRAID disk array in case one or more disks fail, or from an array created in the macOS operating system.

Conclusion

Thus, we reviewed step by step how to recover data from SoftRAID arrays in Windows using Hetman RAID Recovery. Even if the SoftRAID system failed, the array does not mount, or Windows does not recognize the disks at all — the program allows you to reconstruct RAID parameters, read the file system, and restore access to your files.

Remember:

  • first — do not initialize or format the disks in Windows;
  • work only with copies or with physical media connected in “read-only” mode;
  • and perform recovery using all disks of the array.
Vladimir Artiukh

Author: , Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: , Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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