How to Recover Data from a RAID System Based on Areca ARC-1210 Controller

In this article, we’ll find out how to work with RAID systems based on Areca ARC-1210 controller: how to build a disk array, what to do if the controller doesn’t work, and how to recover data from a hardware-based RAID 5.

How to Recover Data from a RAID System Based on Areca ARC-1210 Controller

Losing important data is something that you can never predict. Although RAID 5 is one of the most reliable solutions to store data among other disk array types, it can’t guarantee 100% protection against data loss. At any time, one or several disks may fail, and this is also true about the controller, or other hardware components. Other possible issues may include wrong configuration, accidental removal of hard disks or their formatting – but the result the same: important information can be lost for good.

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How to Recover Data from a RAID 5 with a Non-Operable Controller Areca ARC 1210

How to Recover Data from a RAID 5 with a Non-Operable Controller Areca ARC 1210

How to create a RAID 5 array on Areca ARC-1210 controller

First of all, let’s explore the process of creating a RAID system, the important aspects to be considered when building it, and the settings which become crucial if you want to make data recovery possible. This RAID will consist of three hard disks combined into an array with the help of Areca ARC-1210 controller.

When starting the operating system with the installed RAID controller and the hard disks, this message will appear on the screen. It will remain there for about five seconds, which gives you enough time to start the Setup tool by pressing the Tab or F6 key. To skip setup, press ESC.

Start the Setup tool

When you enter the Setup menu, you’ll see the BIOS window with the dialogue box which lists the controllers connected to the motherboard. Use the Arrow Up and Arrow Down keys to select the adapter which needs to be configured, and then press Enter to access the main setup menu.

The menu with RAID controllers connected to the motherboard

For quick configuration of your RAID system, select the first menu item – Quick Volume/RAID Setup – and press Enter.

Quick Volume/RAID Setup

Select the RAID type from the list and press Enter to continue.

Select the RAID type from the list

Set the volume capacity, stripe size, select “Create Volume” – “Yes” – and press Enter to confirm.

Set the volume capacity and stripe size for the future array

After that, choose initialization mode – Foreground Initialization/Background Initialization/No Initialization – and press Enter to confirm it.

Choose initialization mode

Now the RAID system has been created. To exit and restart, press the Tab key several times.

The RAID system has been created

When the system starts booting again, skip the setup stage by pressing ESC and wait until the system boots. Open Disk Management and partition the new volume.

Open Disk Management and partition the new volume

How to create a RAID with the manufacturer’s utility

The other way to create a RAID system is by using a web browser or the manufacturer’s utility ArcHTTP. The utility will help you identify the controller and its IP address. Launch it by double-clicking on its icon in the quick access menu or open it from the Start menu.

”ArcHTTP

On the left side of the browser window, you will see the list of identified controllers. Select your device from the list and expand this tab. When you click on the model, a new browser tab opens, with the IP address of your storage device. If the controller cannot be identified, download drivers and install them manually.

To access the RAID controller management panel, enter username and password: by default, the username is “admin” and the password is 0000.

To access the RAID controller management panel, enter username and password

Open the tab Quick Function – Quick create. In the window that opens, look to the right to select RAID level, set the capacity, initialization mode, stripe size; then check this box and click “Submit”.

Quick Function - Quick create

The volume is created; wait for the initialization process to finish, and then it will appear in the Disk Management menu. The last step is to partition it and write your data to the disk.

The new volume is created

Open Disk Management – Initialize disk – OK – and partition it.

How to recover data after accidental removal of the controller or a controller failure

When the controller fails, you won’t be able to access the data on the disks without replacing it. You can try reading the hard disks with the help of a Linux operating system, but if you aren’t an expert user, there’s always a risk of making things even worse and losing the data completely.

If your attempt at replacing the damaged controller wasn’t successful, then use a specialized RAID data recovery tool – Hetman RAID Recovery. This program supports most popular file systems and RAID types. It can read all the information about the controller used to create the disk array, and then it will rebuild the damaged RAID system.

Recover data from damaged RAID arrays inaccessible from a computer.

Connect the disks directly to the motherboard of a Windows computer and launch the program.

Before you start the recovery process, make sure you have a disk with the same or larger capacity than the amount of data you’re going to recover. While connecting the hard disks, you may discover that you don’t have enough SATA ports and power connectors. This problem can be fixed with a variety of expansion cards and power adapters.

SATA expansion cards and adapters

The data recovery tool has easily rebuilt the damaged RAID system automatically, using the hard disks which are connected; you can check all the details below.

You can check all the details

Right-click on the array and start “Fast scan” to search for files. After then, click “Finish” to display the search result.

Fast scan

Find the folder where your files used to be stored; by clicking on a file, you can use the preview feature. Select all the elements you want to recover, click Recovery, select where you want to save them, and click Recovery again. When the entire process is over, you will find the recovered files in the folder you have chosen.

Select the elements, click Recovery

If the Fast Scan failed to find the deleted information, then go for Full analysis.

How to find the offset when building the array manually in RAID Constructor.

Even if the program failed to recognize and rebuild your disk array automatically, you can still use the RAID Constructor. However, it requires you to know all the information about this specific disk array.

RAID Constructor

Select “Manual mode” and click “Next”, then select the RAID type, the block size and order, select the disks in the array and specify their order; use the plus button to add empty disks instead of any disks that are shown as missing.

Select the RAID type, the block size and order

If you get the properties right, the RAID system will be displayed as having at least one partition: expand it and check if the folder you are looking for is there.

If the volume doesn’t appear but you know that the properties are correct, most likely you will have to find and enter the offset value which says where the beginning of the file system is located on the disks.

Enter the offset value

With this controller type, RAID arrays are built in such a way that the beginning of the file system does not coincide with the beginning of the disk.

As some information was erased, the program failed to identify the offset automatically. Use the HEX editor to find it. Start it by right-clicking on the disk and then selecting HEX editor from the menu, or by pressing the key shortcut Ctrl+H.

Start the HEX editor

Click on the search icon here and type the following value into this field “EFI PART” and click “Find”.

Find the line EFI PART

Use the identified value but with minus one sector (that is, if you find 521, you should use 520) because the beginning of the file system is located in the second sector from the beginning.

The beginning of the file system is located in the second sector from the beginning

Enter this offset for each of the disks.

Enter this offset for each of the disks

Double-click on a disk, and type the offset in this field. If the volume didn’t show up before, it should appear now that you have entered the offset value.

Enter this offset for each of the disks in the RAID Constructor

When all the properties are given, click “Add”. After that, the RAID system will appear in the Drive Manager. Now the final step is to scan it and recover your data.

Conclusion

Loss of data often occurs when hard disks are swapped over or placed into other storage systems in an attempt to rebuild the disk array. Be careful, pay attention to what you’re doing and don’t agree to initialize and format the disks when the other operating system suggests it. Formatting the boot disk or boot partition may damage or remove the striping which reduces your chances for data recovery and may cause a permanent data loss. Before taking any action, make sure you have backed up your disks.

Hetman RAID Recovery offers extra features to improve effectiveness of working with RAID disks that have hardware issues. It lets you create disk images and then analyze these images instead of the actual hard disks in order to reduce disk usage and prevent them from breaking down at the most inappropriate moment.

Always remember to back up important information regularly in order to prevent data loss.

Vladimir Artiukh

Author: , Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: , Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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