Recover Data After Windows 10 Update to Version 1809 (Oct 2018)

Lost important data after updating to Windows 10 version 1809 (October 2018)? In this article, we uncover the methods and techniques to recover data after the update. Our experts share valuable insights, tips, and solutions to help you retrieve those crucial files. Whether it’s accidental deletion, system changes, or other issues caused by the update, we’ve got you covered. Learn how to rescue your valuable data!

Recover Data After Windows 10 Update to Version 1809 (Oct 2018)
Feature Description Advantages How to Use
Timeline Allows you to view activity history for the past 30 days and return to previously opened apps and files. Increases productivity, makes it easier to find and return to previously performed tasks. Press Win + Tab to open the Timeline.
Nearby Share A feature for quickly sharing files between Windows 10 devices via Bluetooth or Wi-Fi. Fast file transfer without using USB or the internet. Enable “Nearby sharing” in the Action Center and select a file to send.
Focus Assist Blocks notifications and alerts during work or gaming. Improves focus, minimizes distractions. Configure in “Settings” -> “System” -> “Focus Assist”.
Dictation Allows text input using voice commands. Speeds up text input, convenient for hands-free work. Press Win + H and start speaking.
Edge Improvements New features like the ability to mute tabs and auto-fill forms. Enhanced user experience, increased performance. Update the Microsoft Edge browser to the latest version.

Everything would be fine, but… social media, theme blogs as well as the official website of the Microsoft community were overwhelmed by questions and complaints from users who lost their data due to their operating systems update to the latest version.

Here are some of them:

Complaint from user who lost data after update

The link to the post:
https://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-10-october-2018-update-version-1809/1a924008-ddba-48db-a96f-7b4bfef9039a

Summing up all posts and messages, users complained that they had lost their personal files from such folders as Documents, Pictures, Music etc, and sometimes even installed apps and programs. That is, their data was gone after Windows had updated to October’s build 1809.

Because of the problems with removal of files from user accounts after update, Microsoft decided to recall the final build Windows 10 October 2018 Update (1809). Since 6 October, the build is no longer distributed via Windows Update service. If you downloaded an ISO image on your own — don’t install it and wait for a new build.

For those who haven’t managed to download an image of the new Windows 10 build yet, the update function is blocked. They are not going to receive any updates via Windows Update, and the official website lists Windows 10 April 2018 Update as the latest version available.

Windows 10 April 2018 Update

The link to the page:
https://www.microsoft.com/en-us/software-download/windows10

In the page of the new build, you can only find the user information warning the people from hurrying to install the October update until the issue with data loss is cleared up and the bugs are fixed. There is also the contact information to use if your data was lost after the update.

Known issues updating to Windows 10, version 1809

The link to the page:
https://support.microsoft.com/en-us/topic/windows-10-and-windows-server-2019-update-history-725fc2e1-4443-6831-a5ca-51ff5cbcb059

We are expecting a fixed version of Windows 10 October 2018 Update. Still, if you are among the unfortunate whose files were deleted by the operating system’s build 1809, you can restore them using the methods researched by Hetman Software long before that.

Vladimir Artiukh

Author: , Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: , Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is Windows 10 version 1809 and when was it released?

    Windows 10 version 1809 is the sixth major update to Windows 10 and was released on October 2, 2018. It includes new features such as a new clipboard experience, a new cloud-powered clipboard, a new dark theme for File Explorer, and more.

  • What is the common problem that occurs after updating to Windows 10 version 1809?

    Common problems reported after updating to Windows 10 version 1809 include system freezes, boot failures, and compatibility issues with certain applications and hardware. Additionally, some users have reported that their files have gone missing after the update.

  • How can a user determine if their data is lost after the update?

    The user should check their backups, if any, to determine if their data is lost. Additionally, the user should check their device for any missing files or programs that may have been deleted during the update. If the user has a backup of their data, they should try restoring it to see if it is still intact.

  • What is the first step in recovering lost data after the update?

    The first step in recovering lost data after an update is to check the Recycle Bin on your computer to see if any of the lost data was moved there. If the data is not in the Recycle Bin, then you can try using a data recovery program to scan the hard drive for any recoverable files.

  • How can a user access the Windows.old folder?
    1. Open File Explorer and navigate to the C: drive.
    2. Look for the Windows.old folder.
    3. Right-click on the folder and select Properties.
    4. Click the Security tab and then click Edit.
    5. Select the user account you want to give access to and then click Allow for Full Control.
    6. Click OK to save the changes.
    7. The user should now be able to access the Windows.old folder.

Comments (11)

  • Leo Dickin
    Leo Dickin 12.10.2018 21:47 #
    Are there any limitations to data recovery after a Windows 10 update?
    Reply
    • Hetman Software
      Hetman Software 12.10.2018 22:17 #
      Yes, there are some limitations to data recovery after a Windows 10 update. Depending on the type of update, some of your data may be lost or corrupted. For example, if you update from Windows 7 to Windows 10, any data stored on the system drive may be lost due to incompatibility between the two operating systems. Additionally, if the update process is interrupted or fails, some data may be lost or corrupted. Finally, if the update process is not performed correctly, some files may be overwritten or deleted, resulting in data loss.
      Reply
  • Laurence Burrage
    Laurence Burrage 12.10.2018 19:02 #
    How can a user prevent data loss during a Windows 10 update?
    Reply
    • Hetman Software
      Hetman Software 12.10.2018 19:22 #
      1. Back up your data: Before you install a Windows 10 update, it is important to back up all of your data. This includes any documents, photos, music, videos, emails, and other important files. You can back up your data using an external hard drive, cloud storage, or another storage device.
      2. Create a system restore point: Creating a system restore point before you install a Windows 10 update is a great way to prevent data loss. System restore points allow you to roll back your computer to a previous state if something goes wrong during the update process.
      3. Check for compatibility issues: Before you install a Windows 10 update, it is important to check for any compatibility issues that may arise. You can do this by checking the manufacturer’s website for any known issues or by running a compatibility checker program.
      4. Install the update manually: If you want to be extra cautious, you can install the Windows 10 update manually. This will allow you to check the files and settings before they are installed, which can help prevent any data loss.
      Reply
  • Franklin Naegle
    Franklin Naegle 12.10.2018 16:54 #
    What is the difference between free and paid data recovery software?
    Reply
    • Hetman Software
      Hetman Software 12.10.2018 17:24 #
      Free data recovery software is typically limited in features and capabilities, and often lacks support. Paid data recovery software usually has more advanced features and capabilities, as well as customer support. Paid software also typically offers a higher success rate in recovering lost data, making it the preferred option for more serious data recovery needs.
      Reply
  • Dallas Hulton-Sams
    Dallas Hulton-Sams 12.10.2018 13:49 #
    What are some recommended data recovery software options?
    Reply
    • Hetman Software
      Hetman Software 12.10.2018 14:13 #
      1. Recuva (Windows)
      2. Disk Drill (Mac & Windows)
      3. EaseUS Data Recovery Wizard (Windows & Mac)
      4. MiniTool Power Data Recovery (Windows & Mac)
      5. Stellar Data Recovery (Windows & Mac)
      6. TestDisk (Windows, Mac, Linux)
      7. PhotoRec (Windows, Mac, Linux)
      8. R-Studio (Windows & Mac)
      9. Active@ File Recovery (Windows & Mac)
      10. Prosoft Data Rescue (Mac)
      Reply
  • Moe Melbourne
    Moe Melbourne 12.10.2018 09:58 #
    What should a user do before attempting to recover data from the Windows.old folder?
    Reply
    • Hetman Software
      Hetman Software 12.10.2018 10:19 #
      Before attempting to recover data from the Windows.old folder, a user should create a backup of their important files and folders in case something goes wrong during the recovery process. Additionally, they should make sure they have enough storage space on their computer to accommodate the files they are attempting to recover.
      Reply
  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 12.10.2018 09:47 #
    Read how to recover data after Windows 10 update to version 1809. If you do have any questions, don't hesitate to contact our technical support service - we will be happy to help you.
    Reply
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