Recover Viber Data on Android or Windows
Learn how to recover message history, contacts, and Viber files on Android or Windows with ease in this comprehensive guide. Whether you’re using Android or Windows, discover step-by-step instructions and essential tips to seamlessly recover your valuable data. Dive deep into message history, contacts, and Viber files recovery techniques and explore insider strategies to maximize your chances of successful data restoration.
- Creating and Restoring Backup Copies of Message History on Android
- Restoring or Transferring Viber Chats on Android
- Restoring Message History on Another PC or After Reinstalling Windows
- Restoring Received and Sent Viber Files
- Added in January 2019
- Questions and answers
- Comments
Creating and Restoring Backup Copies of Message History on Android
Viber is a messenger application just like WhatsApp, and they are rivals to some extent. Millions of users all over the world communicate with the help of this application, using their smartphones, tablet PCs, laptops or desktop PCs.
Many chats have certain value for their users. That is why application developers provided the opportunity to create a backup copy of Viber chats. However, such backup copy has certain limitations: a chat backup copy can be created and read as text, but it cannot be restored in the application itself; copies of sent files (photos, videos etc) are not saved to such text files.
In order to save a copy of Viber chat:
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Start the application and open Menu.
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Go to Settings / Calls and messages
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Choose Send email or Email message history (depending on the version of the application).
This way, Viber helps you to create a backup copy of messenger chats and send it to your email. Chats will be put into an archived .zip folder as .csv files with the names of contacts that you chatted to. Each of the files only includes text messages, and in place of sent or received files, there is a note saying, for example, «A photo image» instead of the actual picture.
However, these files with chat copies cannot be restored back to Viber.
Restoring or Transferring Viber Chats on Android
As well as any other messenger, Viber keeps message history in a separate file. Having restored such file or created its backup copy, you can place it into the folder where the application itself saves it, and thus restore a user’s chat history..
The file containing Viber message history is kept in the following folder (if this is an Android device):
/data/data/com.viber.voip/databases/
and is named viber_messages
Note. The folder containing Viber data is located in the internal system memory of your device. You can access it only when you have Root rights or use a kind of Root explorer software.
If it is necessary to restore your Viber chat history (for example, after reinstalling the application), go to the above said folder and replace the existing file viber_messages with its previously created backup copy, and then start Viber.
Restoring Message History on Another PC or After Reinstalling Windows
The PC version of Viber is not as popular as the one for smartphones, but still it has a number of advantages and a vast user audience. To start using Viber on a PC, you will need to have an active mobile account. A PC version won’t work without the mobile account.
So, is it possible to restore chat history in Viber for PC? Because, as we have already mentioned before, Viber message history cannot be restored in this application itself. You can only create a text copy of the chat or repace the file containing chat history.
All chat history (in Viber for PC version) is kept in the file viber.db in this folder on disk С:
C:\Users\User Name\AppData\Roaming\ViberPC\Phone Number
To restore Viber chat history, you need to restore that file.
So if the operating system on your computer has been reinstalled, and you need to restore your Viber chat history, you should do the following:
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Run Hetman Partition Recovery and scan disk C of your computer.
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With the help of this program, find the file viber.db and recover it.
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Go to this folder on your computer
C:\Users\User Name\AppData\Roaming\ViberPC\Phone Number -
Replace the existing file viber.db with the recovered file that contains your chat history
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Start Viber
If you need to transfer Viber history to another computer, just replace the file in the abovesaid application folder, with your phone number in another PC, with a recover chat history file viber.db.
Restoring Received and Sent Viber Files
As we know, one can use Viber not only for text messaging, but also to send files: images, sound files or video files. If the application runs on a smartphone, it saves all received or sent files to a memory card; if this is a PC-based version, files are saved to the hard disk.
In the smartphone memory card, such files are by default saved to the folder:
sdcard/viber/media/
On a computer hard disk, such files are by default saved to the folder:
C:\Users\UserName\Documents\ViberDownloads
Here are the most frequent causes why files sent or received via Viber can be lost:
- Viruses
- Accidental deleting
- Formatting a PC hard disk or a smartphone memory card
- Restoring Viber standard settings or resetting the smartphone
In any of the cases above, the files received or sent via Viber can be restored with Hetman Partition Recovery. To do it, start the program and scan the media you need to restore Viber files from (a smartphone memory card or a computer hard disk).
Find the files you need to restore, create a list for recovery and save it by clicking Recover.
Added in January 2019
Please note that the latest versions of Viber do not keep any data on the memory card of a smartphone or tablet PC.
That is why all files (images, videos, audio files, documents etc) sent or received with Viber are no longer saved to the memory of your device, but to the folder
/viber/media
If such files are deleted from the chat, they are still kept in that folder. You can just go to /viber/media, and open the folder corresponding to the type of the file you are looking for.
Hi. I've changed my phone number but I forgot to backup my viber data on phone or google drive. How can I restore again my chat messages? Kindly help me. Thank you.
Very informative and excellent article. however, I need confirmation that I understood it rightly. I got a new Samsung phone for the New Year. I Backed up my Viber chat history on the old Samsung, I have all Viber media on SD, they are transferred on the new one, all is great I recovered Viber on the new one, the chats and text messages are there but not the videos and photos. Can they be returned to their places in Viber chat history? Thank you in advance
Email message history is no longer available in viber settings. I was looking to print out the viber chat history. Thank you.
How to restore viber messages from Windows PC to android phone?
Use backup to Google Drive account, and restore it on a phone
I can't find any option for this on my PC?
Please, read the article
I have, I can only find that option on my phone, not PC. I accidentally logged in on Viber on another phone so my history got wiped (not backed up), but I still have the history on my PC, atleast some of it.
Ok, backup history from PC and use synchronize
There is no backup option on the PC version of Viber. Are you aware of any manual way to transfer messages from pc to android?
Save as text file, but You can't open it in app.
Hi, I have viber messages and history on my PC application and I want to restore it on Android phone, but I can't find option to backup it in PC application. Can you write more detailed about this situation? Thanks in advance
1) Install Vider App and run synchronisation 2) All Files and media saved on your PC
Hi, I managed to recover viber.db but when I replace new one with the one I recovered Viber opens but with no conversations or anything else? Any help?
Wow that was unusual. I just wrote an incredibly long comment but after I clicked submit my comment didn't show up. Grrrr... well I'm nnot witing all that over again. Anyways, just wanted to say fatastic blog!
We are glad that our article was helpful for you. If you have any questions, we will gladly answer them. https://www.youtube.com/channel/UCu-D9QnPsAPn7AtxL4HXLUg
I copied the file to "/data/data/com.viber.voip/databases/" but when I started viber it crashed, and when I started it again only the (empty) viber_messages file was there. I tried it again, but every time I copied the file, Viber crashed
Try to copy all the files from "/data/data/com.viber.voip/databases/", if you have a backup of it.
Thanks for your reply I do not have a copy of files from "/data/data/com.viber.voip/databases/" from my old phone. I only have the backup file of the viber conversations from my tablet (created via Email message history), which I renamed to viber-messages and copied into "/data/data/com.viber.voip/databases/" of my new phone, but without success (Viber on new phone crashed etc). PS: I wonder whether I should do something with viber_messages-journal?
I am using Huawei P10 lite. I dont find "/data/data/com.viber.voip/databases/". I have my backup in my mail. I want to copy file to viber folder. Please help me.
The folder containing Viber data is located in the internal system memory of your device. You can access it only when you have Root rights or use a kind of Root explorer software.
Very good article, must be paid tribute. (-: Thanks much!
Thank youuuu so much! I've changed my phone but I forgot to backup my viber data on google drive...I've tried everything......until i found this article :) Tnx again. " Restoring or Transferring Viber Chats on Android - /data/data/com.viber.voip/databases/ " works for me :)
You are welcome. Always happy to help.
Is it possible to recover Viber data from a device that has been reset to factory settings?
Yes, it is possible to recover Viber data from a device that has been reset to factory settings, but only if the data was backed up before the reset. If the data was not backed up, then it will be impossible to recover it.
How long does the data recovery process usually take?
The data recovery process can take anywhere from a few hours to several days, depending on the complexity of the recovery. The amount of data to be recovered, the type of media, and the severity of the damage all play a role in determining how long the recovery process will take.
Are there any risks involved in attempting to recover lost Viber data?
Yes, there are risks involved in attempting to recover lost Viber data. If you attempt to recover the data yourself, you may accidentally damage or overwrite the data, making it unrecoverable. Additionally, if you use a third-party data recovery service, there is a risk of data being leaked or stolen.
Can you recover deleted Viber messages and contacts using the same methods as for lost data?
No, you cannot recover deleted Viber messages and contacts using the same methods as for lost data. Viber stores messages and contacts on its servers, so it is not possible to recover them using the same methods. However, if you have a backup of your Viber data, you can use that to restore your messages and contacts.
Is rooting your Android device necessary for data recovery?
No, rooting your Android device is not necessary for data recovery. There are many data recovery tools available that do not require you to root your device.
Read how to recover message history, contacts and Viber files on Android or Windows and recommend it to friends. If you do have any questions, don't hesitate to contact our technical support service - we will be happy to help you.